Monday, September 9, 2019
What factors should determine the action to take if an incident arises Annotated Bibliography
What factors should determine the action to take if an incident arises in which an employee does not have the authority to make a decision, but delayed action could enhance the problem - Annotated Bibliography Example International Journal of Human Resource Management, 13(8), 1299-1310 West et al. (2002) explores the challenges faced in emergency procedures in a hospital setting due to the limits of authority levels. The writer puts the welfare of the patient, while making all the decisions that should be made regardless of the level of authority of the employee. He points out that, the organization policy should provide for such situation such that the employee available with the necessary expertise should make the necessary decisions for the safety of the patient regardless of their authority level. This brings the organization culture into focus. The employees should consider the organization culture concerning this matter. Bharosa, N., Lee, J., & Janssen, M. (2010). Challenges and obstacles in sharing and coordinating information during multi-agency disaster response: Propositions from field exercises. Information Systems Frontiers, 12(1), 49-65 The writers explore the place of ethics in emergency situations in a business organization. Bharosa et al. (2010) argues that ethical standards should be the pinnacle of every decision an employee needs to make during an emergency situation. For instance, in a case where there is a fire break out and an employee has to choose between the safety of a person and the safety of the company assets, the safety of the person comes first. Hence, the employee has to consider ethics before making any decision. According to Boin et al. (2010), the leadership style adopted by an organization affects the decision-making process in the organization. The writers argue that in an autocratic style of leadership, the management makes all the major decisions, and the employees are expected to consult the senior management in case of any emergency. For the case of democratic style of leadership, the management entrusts the decision-making process to the employee in their specific field of operation. Hence, the employee should
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